When it comes to writing a resume, it’s important to highlight your skills and experience in a way that will catch the attention of potential employers. One skill that is often overlooked is the ability to answer phones. While it may seem like a small detail, being able to answer phones professionally and efficiently can make a big difference in the eyes of a hiring manager. In this article, we’ll explore how to say answer phones on resume in a way that will help you stand out from the crowd.
First, it’s important to understand what employers are looking for when it comes to phone skills. They want someone who is friendly, professional, and able to handle a high volume of calls. They also want someone who can multitask and prioritize their workload effectively. When writing your resume, be sure to highlight any experience you have in these areas.
How to Say Answer Phones on Resume: Tips and Tricks
Here are some tips and tricks to help you write a resume that showcases your phone skills:
1. Use Action Words
When describing your phone skills on your resume, use action words that demonstrate your abilities. For example, instead of saying “answered phones,” say “managed a high volume of calls while maintaining a friendly and professional demeanor.”
2. Highlight Your Multitasking Abilities
Employers want someone who can handle multiple tasks at once. If you have experience answering phones while also performing other duties, be sure to highlight this on your resume.
3. Emphasize Your Customer Service Skills
Answering phones is all about customer service. Be sure to highlight any experience you have in this area, such as dealing with difficult customers or resolving complaints.
How to Say Answer Phones on Resume: Common Mistakes to Avoid
Here are some common mistakes to avoid when writing your resume:
1. Focusing Too Much on Technical Skills
While technical skills are important, employers are also looking for someone who is personable and easy to work with. Don’t forget to highlight your soft skills, such as communication and teamwork.
2. Using Jargon
When writing your resume, avoid using industry jargon or technical terms that may not be familiar to everyone. Keep your language simple and easy to understand.
3. Forgetting to Proofread
Spelling and grammar errors can make a bad impression on potential employers. Be sure to proofread your resume carefully before submitting it.
Conclusion
Answering phones may seem like a small detail, but it can make a big difference when it comes to landing a job. By following the tips and tricks outlined in this article, you can write a resume that showcases your phone skills and helps you stand out from the crowd.
FAQ
Q: How do I say “answer phones” on my resume?
A: Instead of saying “answered phones,” use action words that demonstrate your abilities. For example, say “managed a high volume of calls while maintaining a friendly and professional demeanor.”
Q: What skills are employers looking for when it comes to phone skills?
A: Employers want someone who is friendly, professional, and able to handle a high volume of calls. They also want someone who can multitask and prioritize their workload effectively.
Q: How can I highlight my phone skills on my resume?
A: Be sure to use action words that demonstrate your abilities, highlight your multitasking abilities, and emphasize your customer service skills.
