When it comes to writing a resume, it’s important to highlight your skills and experience in a way that is clear and concise. One of the most important skills to highlight is your ability to answer phones, as this is a key part of many jobs. However, it can be difficult to know how to phrase this skill on your resume. In this article, we’ll explore some tips and tricks for how to say “I answered phones” on your resume.
First, it’s important to understand why answering phones is such an important skill. When you answer the phone, you are often the first point of contact for customers or clients. This means that you need to be able to communicate effectively, listen actively, and provide excellent customer service. By highlighting your ability to answer phones on your resume, you are showing potential employers that you have these important skills.
How to Phrase “I Answered Phones” on Your Resume
When it comes to phrasing your phone answering skills on your resume, there are a few different options. Here are some examples:
“Answered phones and directed calls to appropriate departments”
This is a straightforward way to phrase your phone answering skills. It highlights that you have experience answering phones and that you are able to direct calls to the appropriate departments.
“Provided excellent customer service by answering phones and responding to inquiries”
If you want to highlight your customer service skills, this is a good option. It shows that you not only answered phones, but also responded to inquiries in a helpful and professional manner.
“Managed a high volume of incoming calls and provided administrative support”
If you have experience working in a fast-paced environment, this is a good option. It shows that you are able to handle a high volume of calls and that you have experience providing administrative support.
How to Highlight Your Phone Answering Skills on Your Resume
Once you’ve decided how to phrase your phone answering skills, it’s important to make sure that they are prominently featured on your resume. Here are some tips:
- Include your phone answering skills in your summary or objective statement at the top of your resume.
- Make sure that your phone answering skills are included in your list of skills.
- Include specific examples of how you have used your phone answering skills in your work experience section.
Conclusion
Answering phones is an important skill that can help you stand out to potential employers. By highlighting your phone answering skills on your resume, you are showing that you have the communication, listening, and customer service skills that are necessary for many jobs. Use the tips and tricks in this article to make sure that your phone answering skills are prominently featured on your resume.
FAQ
How do I phrase “I answered phones” on my resume?
There are a few different ways to phrase your phone answering skills on your resume. Some examples include “Answered phones and directed calls to appropriate departments,” “Provided excellent customer service by answering phones and responding to inquiries,” and “Managed a high volume of incoming calls and provided administrative support.”
How do I make sure my phone answering skills are prominently featured on my resume?
Make sure that your phone answering skills are included in your summary or objective statement at the top of your resume, in your list of skills, and in your work experience section. Include specific examples of how you have used your phone answering skills in your work experience section.
Why is it important to highlight my phone answering skills on my resume?
Answering phones is an important skill that is required for many jobs. By highlighting your phone answering skills on your resume, you are showing potential employers that you have the communication, listening, and customer service skills that are necessary for success in many different roles.
